Frequently Asked Questions

We are a fully managed staffing agency. Rather than just introducing candidates to employers, we manage the entire lifecycle. Employers request staff, we vet and deploy the right personnel, and the staff remains fully managed by and on the payroll of Prestige Workforce.

No. To ensure compliance and streamline management, employers pay Prestige Workforce directly based on the agreed billing cycle (e.g., weekly or monthly). Prestige Workforce then handles all salary disbursements to the employees.

If you are deployed to one of our client's locations, your official employer remains Prestige Workforce. We handle your digital contracts, track your active placements, and process your salary payments.

No. Our staff are deployed under strict Business-to-Business (B2B) contracts. All personnel must remain under the management and payroll of Prestige Workforce for the duration of the agreement to protect all parties' legal and financial interests.

Our main office is located at Kahawa Sukari, Ruhan Plaza Office 102. You can visit us during working hours for inquiries, or contact our front desk at 0722254085.

Employers can use the public "Post a Job / Request Staff" form on our website. Simply fill in your business or household details, state the role requirements, and our team will review, sanitize, and convert it into an official staffing pipeline.

Once placed, employees receive a secure, cryptographically signed link valid for 48 hours. This allows them to read their terms and draw their digital signature directly on their phone. If an employee does not have a smartphone, they can sign using our front office tablet at Ruhan Plaza.

We guarantee quality matching. If an employee is not a good fit for your company or household, simply contact our management desk at 0722254085 and we will arrange a replacement under your existing active contract.

We conduct thorough Know Your Customer (KYC) checks on all our staff. This includes verifying National ID/Passport details, conducting background checks, and confirming relevant industry skills before their profile is marked as ready for deployment.

If you are an employee facing issues at your deployed station, do not attempt to resolve contract or payment disputes with the client directly. Report the issue immediately to Prestige Workforce management by calling 0722254085 or visiting our office at Ruhan Plaza Office 102.